Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with an offshore sportsbook we cover? This page explains the best way to reach us and what you can expect once you do.
How to Reach Us
Email is the most reliable way to contact our team. We read every message that comes in and aim to reply within a couple of working days. A short note on what your message is about — a correction, a general question, a feedback point — helps us route it to the right person and get back to you faster.
We are an independent review and comparison site. We do not process bets, hold customer funds, or act on behalf of any sportsbook listed here, so we cannot resolve account issues, payout disputes, or verification problems directly with an operator. If you have a live dispute with a sportsbook, that needs to go to the sportsbook's own support team first.
What We Can Help With
- Questions about our reviews — If something in our coverage of a sportsbook, its odds, bonus terms, or banking options is unclear, ask us and we will clarify.
- Corrections and updates — Offshore sportsbook terms, bonus offers, and payment methods change often. If you spot something that looks out of date, let us know and we will look into it.
- Content suggestions — If there's a topic around offshore betting, banking, or eligibility you think we should cover in more depth, we're open to hearing it.
- Site feedback — If anything on the site is hard to use or confusing, tell us. It genuinely shapes what we fix next.
- Media and partnership enquiries — If you represent an organization with a relevant enquiry, introduce yourself and outline what you have in mind.
What We Can't Help With
We are not able to open, verify, or manage an account on your behalf with any offshore sportsbook, including those featured in our rankings and reviews. We also can't intervene in a payout delay, a frozen account, or a dispute over bonus terms — those are matters between you and the operator you signed up with, and offshore books sit outside US state regulation, so there is no US regulator or ombudsman to escalate to. If you're weighing up whether an offshore sportsbook is right for you, our reviews are a starting point for research, not a guarantee of how any individual account will be treated.
We also can't provide tax or legal advice. Rules around reporting gambling activity vary by situation, and anything on this site about legality or taxes is general information only — for anything specific to your circumstances, speak with a qualified professional.
A Word on Responsible Gambling
If your message touches on losses, chasing a downswing, or feeling like betting has become hard to control, please say so plainly when you write in. We will point you toward appropriate support resources. Free, confidential help is available around the clock through the National Council on Problem Gambling helpline at 1-800-GAMBLER. Offshore sportsbooks often have lighter self-exclusion and responsible gambling tools than regulated US operators, so it's worth building your own limits rather than relying solely on the tools a site provides.
Everything on this site is intended for readers who are 21 or older, in line with the minimum age most offshore sportsbooks apply, and betting should only ever be done with money you can afford to lose.
What Happens After You Write In
A real person reads and answers every message — we don't rely on automated replies as a substitute for an actual response. Our usual response window is a couple of working days, though it can run a little longer during busier periods. We appreciate your patience, and we will always follow up.
Thanks for taking the time to reach out. Honest, accurate coverage of offshore sportsbooks depends partly on readers telling us what's working and what isn't, and we're glad to hear from you either way.